There are great lists of guidelines and tips for writing in plain language, but when you are faced with making confusing instructions clear, where do you start? One way is to think about plain language as a process. Instead of trying to get the whole thing right in one try, … Continue reading
It’s always nice when we can connect two issues – like plain language in ballot instructions. In a new report for NIST, Ginny Redish draws the lines clearly: “Voters are exercising an important right as American citizens. If they cannot understand how to use their voting materials, they may not … Continue reading
At the UPA 2008 Conference in Baltimore, Annetta Cheek, Chair, Center for Plain Language, gave of presentation on the connections between usability and plain language, with examples of plain — and not so plain — language from federal documents. If you can’t understand it, you can’t use it (ppt 238K) Introduction to … Continue reading
Ginny Redish is one of the internationally recognized experts in plain language, gave a seminar for members of the federal advisory committee updating US accessibility regulations (Section 508). She covered: What is plain language? How can plain language be used to improve the usability of regulations Examples of plain language … Continue reading
