Why the article is helpful

• Identify reading, writing, and navigational strategies of users with lower literacy skills when interacting with medical web-based forms
• Develop design principles for making web-based medical forms
• Application of design principles to a redesigned form to verify usability

With the use of eyetracking, this article addressed how low-literacy users react to interactive medical forms on health sites, such as interactive health quizzes, questionnaires, and registration forms. Based on observations, proposed principles of effective form design were developed and revised prototype forms were designed in accordance with these principles to verify improved usability.

Links to article

• Wiley Online Library $