Why the article is helpful

• A set of guidelines for developers to make systems accessible to illiterate users

This paper presented User-Interface Recommendations in Support of Universal Literacy Accessibility (URSULA) to create a set of guidelines for developers to make systems accessible to illiterate users. It examined both technological literacy and written language literacy. Some of the guidelines presented in the article included highlighting important information, adapting for user’s geographic location, adapting medical information based on user needs, communicating sequence, facilitating information use (printing, storing, bookmarking, adding notes), detecting and adapting to user literacy level, supporting speech-to-text, and providing focus tracking to show users what element of the system the content was referring to.

Links to article

• AAI